Parson Drove Surgery

Parson Drove Surgery 2017-10-05 Person 1 5 0

The reception staff at this practice are disrespectful and rude, with no customer service whatsoever. No matter who's on the desk you can be assured to be greeted with an attitude. If you want to treat people badly and with contempt, don't work in health care, people are relying on you for their health, appalling behavior.

Parson Drove Surgery 2017-01-25 Person 3 5 0

Very difficult to book appointment if you are working as unable to prebook for a couple of days ahead, have to phone at 8.30am on day which is no use when already left to commute to work and need to arrange cover. Do you stay at home on the off chance of getting an appointment that day? Possibly think phone on day are done so that their surgery figures look better! On the whole most of the GPs and nurses are excellent. Receptionists could possibly do with some more customer service training and a smile goes a long way....

Parson Drove Surgery 2015-08-05 Person 5 5 0

Very good small practice. Always very good service.